I used to be interviewed for this glorious article within the New York Instances about why measuring worker happiness is essential but in addition very tough.
Right here’s the central quote:
So, the places the disconnect? Are surveys the flawed software? Are staff not telling their managers the reality about their dissatisfactions? Or are the bosses not listening?
The reply is a bit of all the above, stated Alexander Kjerulf, co-founder of Heartcount, which creates software program designed to measure worker happiness. The standard method has turn out to be a rote train thats completed as a result of everybody does it, Mr. Kjerulf. However few individuals truly see any worth in it and that goes each for workers and administration.
He famous that the surveys too usually are too lengthy and carried out too sometimes. Workers fear they may face retribution for unfavorable responses, and firms dont act on the suggestions they obtain.
That’s the issue in a nutshell – corporations usually measure the flawed issues after which make all the things worse by not appearing on the info staff provide.
That’s the reason we created Heartcount, which is the most effective software for measuring how completely satisfied staff are at work.
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